Laurel & Light Co. (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information in accordance with the Personal Information Protection Act (PIPA) of British Columbia, Canada. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
a) Information You Provide Voluntarily
Name
Email address
Phone number
Booking or inquiry details
Any information you submit through:
Contact forms
Discovery call bookings
Newsletter sign-ups
Coaching intake forms
b) Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on pages
Referring website
This data is collected through cookies and analytics tools to improve website performance and user experience.
2. How We Use Your Information
We use your personal information only for legitimate business purposes, including:
To provide and deliver coaching services
To respond to inquiries and messages
To schedule sessions and consultations
To send newsletters or updates (if you opt in)
To improve our website and services
To meet legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. Consent
By providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw your consent at any time by contacting us (see Section 9), subject to legal and contractual limitations.
4. How We Store and Protect Your Information
We take reasonable physical, electronic, and administrative measures to protect your personal information against:
Unauthorized access
Loss
Theft
Misuse
Disclosure
Your data is only accessible by authorized individuals who require it for legitimate business purposes.
5. Disclosure of Information
We may share your information only when necessary with:
Service providers (such as website hosting, booking systems, or email platforms)
Payment processors (if applicable)
Legal or regulatory authorities if required by law
All third-party providers are required to maintain appropriate privacy and security standards.
6. Cookies and Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to:
Understand website traffic
Improve user experience
Track website performance
You can disable cookies through your browser settings at any time, though some website features may not function properly.
7. Access to Your Information
You have the right to:
Request access to your personal information
Ask for corrections if your information is inaccurate
Withdraw consent for certain uses of your data
Requests must be made in writing (see Section 9).
8. Data Retention
We retain your personal information only for as long as necessary to:
Provide services
Meet legal and accounting obligations
Resolve disputes
Once no longer required, information is securely deleted or destroyed.
9. Contact Information
If you have questions about this Privacy Policy or would like to request access to or correction of your personal information, please contact:
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Last Updated” date. Continued use of the website constitutes acceptance of the revised policy.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
12. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
